Privacy Policy

ARCADE BUILDING SERVICES LIMITED

This Privacy Policy explains how Arcade Building Services Limited (“we”, “us”, or “our”) collects, uses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable Scottish law.

1. Who We Are

ARCADE BUILDING SERVICES LIMITED
Registered Office: 22 West Main Street, Darvel, Ayrshire, KA17 0AQ
Company Number: SC049932

2. Information We Collect

We may collect and process personal information including:

Name and contact details (email, phone number, address)

Business details where relevant

Enquiry and correspondence information

Project-related details

Website usage data

3. How We Use Your Information

We collect your information in order to:

Respond to enquiries and provide quotations

Deliver our services and manage projects

Communicate with you regarding our work

Maintain business records and comply with legal obligations

Improve our website and customer experience

4. Legal Basis for Processing

We process your personal information on the basis of:

Contractual necessity

Legitimate business interests

Legal compliance

Your consent (where required)

5. Information Sharing

We will never sell your data.
Your information may only be shared with trusted service partners where necessary to fulfil our services or meet legal requirements.

6. Data Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

7. How Long We Keep Your Data

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate information

Request deletion of your data (where applicable)

Object to or restrict processing

Request data portability

Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

9. Contact Us

For privacy enquiries or data requests, please contact:

ARCADE BUILDING SERVICES LIMITED
22 West Main Street, Darvel, Ayrshire, KA17 0AQ

10. Complaints

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority.

11. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page.